Archives - Page 2
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THE EFFECT OF DISCHARGE PLANNING ON PATIENT SATISFACTION ABOUT NURSING SERVICES IN THE INTERNAL ROOM OF LABUANG BAJI MAKASSAR HOSPITAL
Vol. 3 No. 07 (2022)The purpose of this study was to determine the effect of discharge planning on patient satisfaction regarding nursing services in the internal room of RSUD Labuang Baji Makassar. The research design used is Analytical with a Cross Sectional Study approach. This research was conducted on April 12 – June 11, 2021. The results of this study were obtained using a questionnaire sheet, with a total sample of 32 respondents. Sampling using porvosive sampling technique. After conducting the research, the data was then processed using the SPSS computer program. From the results of the Chi-Square Tests statistical test, it is obtained that the Asymptotic Significance (2-sided) value is 0.011 < 0.05 and t count > t table (6.400 > 44.99) means Ho is rejected and Hi is accepted. Thus there is an effect of Discharge Planning on patient satisfaction regarding nursing services in the Internal Room of Labuang Baji Hospital Makassar. The conclusion of this study is that there is an effect of Discharge Planning on patient satisfaction regarding nursing services in the Internal Room of Labuang Baji Hospital Makassar, to increase patient satisfaction, it is better to optimize the quality of discharge planning services regarding nursing services.
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RELATIONSHIP OF NURSE CHARACTERISTICS WITH PATIENT SATISFACTION IN THE SURGICAL ROOM OF H. PADJONGA DAENG NGALLE HOSPITAL, TAKALAR REGENCY
Vol. 1 No. 06 (2020)The purpose of this study was to determine the relationship between individual characteristics and job satisfaction of nurses in the operating room of RSUD H. Padjonga dg Ngalle, Takalar Regency. The research design used is quantitative using a cross sectional approach. The population in this study were 20 patients and the sample in this study was 20 patients with total sampling technique. The results showed that the characteristics of nurses who were lacking with less patient satisfaction were 9 (45%), the characteristics of nurses who were lacking with good patient satisfaction were 0 (0%), and the characteristics of good nurses with less patient satisfaction were 3 (15 %), the characteristics of good nurses with good patient satisfaction are 8 (40%). So a total of 9 (45%), 11 (55%) good nurses and 12 (60%), 11 (55%). Because the value.Sig. 0.001 < 0.05, it can be concluded that Ha is accepted, meaning that there is a relationship between nurse characteristics and patient satisfaction in the operating room of H. Padjonga Daeng Ngalle Hospital, Takalar Regency. Therefore, it is necessary for nurses to improve the performance of nurses so that they are better in determining the quality of service to patients.